For cold calling and existing customer management
Location: Frankfurt am Main | Full-time
About us
We are an innovative digital agency that offers its customers customized solutions in the areas of web development, online marketing and IT consulting. To support our team, we are looking for a dedicated team assistant (m/f/d) to actively support our sales team in the acquisition of new customers, in the management of our existing customers and partners as well as in administrative activities.
Your tasks
- Cold calling by phone: You contact potential customers and partners, present our service portfolio and arrange appointments for our sales team.
- Existing customer care: You take careof the concerns of our existing customers and partners, ensure smooth communication and support the maintenance of long-term business relationships.
- Appointment management: You coordinate and manage appointments for the sales team and ensure that all meetings run smoothly.
- Support in day-to-day business: You support the team with administrative tasks, prepare reports and ensure that internal processes run smoothly.
- Data maintenance: You maintain customer data in our CRM system and ensure that all information is always up-to-date and complete.
- Administrative tasks: You will support us with accounting tasks.
Your profile
- Experience in cold calling and/or customer service is an advantage.
- Strong communication skills: You enjoy telephone contact with customers and have a confident, friendly manner.
- Organizational talent: You keep an overview even in stressful situations and organize yourself independently.
- Ability to work in a team: You enjoy working in a team and proactively support your colleagues.
- Good IT skills: You are confident in using the common MS Office applications and ideally have experience with CRM systems.
- Reliability and initiative characterize your way of working.
What we offer
- Varied tasks: You can expect an exciting mix of cold calling, customer management and administrative support.
- A motivated team: We value a good working atmosphere and support each other.
- Modern working environment: You work in a modern office and use the latest technologies.
- Development opportunities: We offer you the opportunity to develop yourself and learn new skills.
- Flexibility: In addition to fixed office hours, we also offer flexible working time models.
Interested?
Then we look forward to receiving your application! Send us your CV and a short letter of motivation to bewerbung@devil-marketing.de. We are looking forward to getting to know you!
Become part of our team and help us win new customers and strengthen existing partnerships!